Culver City Launches Smart 911

Mayor Andy Weissman started the press conference on March 4 at the police station to announce Culver City’s new Smart911 system by highlighting the benefits of the new technology. “Smart911 will allow both our 911 call takers and emergency responders to have more detailed information about a citizen in need, leading to faster response times and ultimately more lives saved.” (See video IMG_0104 )

“Smart911 allows citizens to create a safety profile for their household that includes any information they want 911 and emergency response teams to have in the event of an emergency,” added  Culver City police Lt. Ron Iizuka.

When a citizen makes an emergency call, their safety profile is automatically displayed to the 911 call taker,  and this allows them to send the right response teams to the right location with the right information,” Iizuka said.

“Fire crews can be aware of such things as how many people live at a home and the location of bedrooms,” he said. “Paramedics can know about specific conditions for fast, precise medical treatment. And because profiles can contain photos, in the event of a missing child, police can gain an advantage, receiving critical information in seconds, versus hours.”

Smart911, which is available in 28 states and more than 350 cities nationally was introduced less than two years ago. “When people call 911 and can’t speak, the information that is available to 911 on that incoming call is limited, often only to a phone number and general location,” said Tom Axbey of Rave Mobile Safety, the company behind the technology.

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