The Culver CityBus Transit Ambassador Program is set to launch in November. The program will reinforce the sense of safety and security by deploying ambassadors to create a comfortable and welcoming environment for both customers and operators. The initiative is part of a broader customer experience improvement plan aimed to enhance our transit service safety, convenience, and attractiveness.
Starting November 18th, unarmed, specially trained ambassadors will be present on high-traffic routes and at select transit centers and bus stops to help passengers feel comfortable and confident riding Culver CityBus. The ambassadors will help with:
Assisting riders with navigating the regional bus and rail network
Providing information on Culver CityBus fares and payment methods
Addressing any safety or maintenance concerns
Offering support and resource materials to passengers in need
Keep updated with the latest Culver CityBus news and routes on its website.
